Terms & Conditions

1. Agreement & eligibility

The Site is operated by DJ Tech9 (“we,” “us,” or “our”). You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Site, submit booking inquiries, or place merch orders. You represent that information you provide is accurate and that you have authority to agree to these Terms.

2. Changes to these Terms

We may update these Terms from time to time. The “Last updated” date at the top reflects the current version. Material changes will be posted on this page. Continued use of the Site after changes constitutes acceptance of the revised Terms.

3. Use of the Site

You may use the Site for lawful, personal, and non-commercial purposes unless we agree otherwise in writing. You agree not to:

• Violate any applicable law or third-party rights;
• Attempt to gain unauthorized access to the Site, servers, APIs, or data;
• Interfere with Site operation (including scraping, automated abuse, or denial-of-service activity);
• Upload or transmit malware, spam, or misleading content through forms or APIs;
• Impersonate DJ Tech9, our team, or other users;
• Use the Site to harass, defame, or distribute unlawful material.

We may suspend or restrict access if we reasonably believe you have violated these Terms.

4. Intellectual property

The Site and its content—including branding, logos, text, images, video, audio, design, and code—are owned by DJ Tech9 or our licensors and protected by copyright, trademark, and other laws. You receive a limited, non-exclusive, non-transferable license to view and use the Site for its intended purpose.

You may not copy, modify, distribute, sell, or create derivative works from Site content without our prior written permission, except for personal, non-commercial sharing with attribution where appropriate.

5. DJ booking inquiries

The Site offers a booking request form (not an instant booking or payment checkout). Submitting a request does not create a binding contract, guarantee availability, or confirm a performance date, fee, or rider. We will review inquiries and respond by email when appropriate.

You agree to provide accurate contact and event details. We may decline or not respond to inquiries that are incomplete, inappropriate, or inconsistent with our schedule or policies. Fees, deposits, contracts, and cancellation terms for confirmed gigs—if any—will be set out in separate written agreement, not solely by these Terms.

6. Merch: products, pricing & orders

Our merch shop lists official DJ Tech9 apparel and related goods. Product descriptions, images, sizes, and prices (in USD) are shown on the Site. We strive for accuracy but do not warrant that descriptions or images are error-free. We may correct errors, limit quantities, or discontinue items without notice.

When our hosted order system is enabled, placing an order creates a record with a reference such as TECH9-{reference} and an initial status of pending payment until we confirm payment. Availability is not guaranteed until payment is confirmed and the order is accepted for fulfillment.

7. Payments

Payments are processed outside the Site through third-party services such as Venmo or PayPal. We do not store full payment credentials on our servers. When you pay:

• You must send the correct amount and include the order reference in the payment note/memo when provided;
• Your order remains pending until we verify payment and update order status;
• Third-party payment platforms have their own terms, fees, and dispute processes—we are not responsible for their services;
• Legacy PayPal-only flows may use a separate inquiry form; those messages are handled as support requests, not automated order confirmation.

If payment is not received or cannot be matched to an order within a reasonable time, we may cancel the order.

8. Shipping & delivery

Where stated on the Site, free standard shipping applies to qualifying orders shipped to United States addresses. Delivery timeframes are estimates, not guarantees. Risk of loss and title for physical goods typically pass to you upon delivery to the carrier, except where applicable law provides otherwise.

You are responsible for providing a complete, accurate shipping address. We are not liable for delays or failed delivery caused by carrier issues, weather, customs (if applicable), or incorrect addresses you supply. International shipping, if offered in the future, will be subject to additional terms shown at checkout.

9. Returns, refunds & cancellations

Unless required by law, all sales are final once payment is confirmed and the order is fulfilled, except as follows:

• Defective or incorrect items: Contact us within 14 days of delivery with your order reference and photos. We may offer a replacement or refund for verified defects or our shipping errors.
• Non-defective returns: Items must be unworn, unwashed, with original tags, and returned at your expense unless we authorize otherwise. We may charge a restocking fee or decline returns that do not meet these conditions.
• Cancellations: Orders not yet paid or packed may be cancelled by us or by you before shipment; after shipment, our return policy applies.

Refunds, when approved, are issued to the original payment method where feasible. California consumers may have additional rights under the California Consumer Legal Remedies Act and other laws—nothing here limits rights that cannot be waived by contract.

10. Order tracking & data retention

You may look up order status on /merch/track using your public order reference and, when required, the email associated with the order. Tracking information (including carrier and tracking number when shipped) is provided for convenience and may be delayed or incomplete.

We periodically delete old order records (for example, long-delivered, abandoned unpaid, or cancelled orders) as described in our Privacy Policy. After deletion, tracking via the Site may no longer be available.

11. Virtual try-on (CartFits)

The merch shop may offer a virtual try-on feature powered by CartFits, a third-party service loaded from cartfits.com. That feature is optional. By using try-on, you interact with CartFits under their terms and privacy policy. We do not control how CartFits processes images or device data.

Try-on previews are illustrative only and do not guarantee fit, color accuracy, or availability. We disclaim liability for CartFits outages, errors, or data practices.

12. Third-party services & links

The Site links to or integrates with third parties, including payment apps (Venmo, PayPal), social platforms, optional virtual try-on, and infrastructure providers we use to host and operate the Site (such as hosting, databases, and email delivery). Those services are governed by their own policies. We are not responsible for third-party content, availability, or conduct.

13. Disclaimers

THE SITE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

Promotional statements, statistics, and media on the Site (including live-set counts or similar figures) are for general presentation and are not guarantees of future performance or results.

14. Limitation of liability & indemnity

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DJ TECH9 AND ITS AFFILIATES, OFFICERS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SITE OR ANY PRODUCTS OR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS OR THE SITE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SPECIFIC MERCH ORDER GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS BEFORE THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US $100).

Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent permitted by law. Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or other liability that cannot be excluded under California law.

You agree to indemnify and hold harmless DJ Tech9 from claims arising out of your misuse of the Site, violation of these Terms, or infringement of third-party rights.

15. Governing law, venue & general

These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules. Except where prohibited, you agree that exclusive jurisdiction for disputes relating to these Terms or the Site lies in the state or federal courts located in California, and you waive objections to venue in those courts.

If any provision is held unenforceable, the remainder stays in effect. These Terms, together with the Privacy Policy, constitute the entire agreement regarding the Site. Our failure to enforce a provision is not a waiver.

16. Contact

Questions about these Terms: use the booking form on the homepage and select a general inquiry in your message.